Last updated: March 2, 2026
This Privacy Policy explains how we collect, use, and protect your information when you use our CRM features, including business card OCR, voice transcription, meeting notes, and AI-assisted chat. By using the app, you agree to this policy.
We collect only what is needed to operate the app:
• Account information: Name, email, and Microsoft account identifier when you sign in.
• CRM content you add: Business card images and extracted contact text, voice recordings and transcripts, meeting notes, and chat or project session content you create.
• Usage and diagnostics: Feature usage, performance events, and crash logs to keep the app reliable.
• Device and app info: Device model, OS version, app version, language, and time zone.
• Support content: Information you send to us when you request support or feedback.
We use the information above to:
• Authenticate your account and keep sessions secure
• Provide core CRM features: business card OCR, voice transcription, meeting notes, and chat assistance
• Sync and store your CRM content so you can access it across devices
• Improve quality, performance, and accuracy of our services
• Provide customer support and troubleshoot issues
• Comply with legal requirements and prevent fraud or misuse
We request permissions only when needed for features:
• Camera/Photos: Capture or upload business cards for OCR.
• Microphone: Record audio for voice transcription.
• File access (exports): Save or share data you choose to export.
We apply industry-standard safeguards:
• Encryption in transit and at rest where supported
• Access controls limited to authorized personnel
• Secure authentication (Microsoft sign-in) and session management
• Monitoring and periodic security reviews
We rely on trusted providers to operate the app:
• Microsoft: Authentication and account management.
• AI/OCR/voice vendors: Process images and audio to return text results.
• Hosting and analytics: Cloud infrastructure and diagnostics to keep the service available and reliable.
We do not sell your data. We do not use third-party advertising SDKs, and we do not track you across apps or websites.
We keep data only as long as needed for the purposes above: account information for your active account; CRM content (cards, transcripts, chat) until you delete it or close your account; support records and audit logs for required periods.
Subject to local law, you can request to:
• Access or export your data
• Correct or update inaccurate data
• Delete your data or close your account
• Withdraw consent for optional processing where applicable
The app is not directed to children under 13 (or under 16 in regions where that applies), and we do not knowingly collect their personal data. If you believe a child has provided data, please contact us to delete it.
Your information may be processed in countries other than where you live. We use appropriate safeguards, such as contractual protections, when required.
We may update this policy. We will post the latest version in the app and update the "Last updated" date above.
If you have questions or requests about privacy, contact us:
Email: privacy@bytellar.com
For enterprise accounts, contact your IT administrator first if applicable.